Trimble MAPS

All Systems Operational

Traffic Services Operational
CoPilot Traffic ? Operational
PC*MILER (On Premise) Traffic Service Operational
Hosted Services Operational
PC*MILER Web Services ? Operational
Trimble MAPS (formerly ALK Maps) ? Operational
PC*MILER Web Services - Route Matrix & Time Window Optimization Services ? Operational
PC*MILER Web Operational
Trip Management Operational
Web Tools Authentication (Trimble Identity) Operational
SmartDelivery Operational
Appian - DRTrack Web Services Operational
Appian - DRTrack Sites Operational
Tools & Utilities Operational
CoPilot FleetPortal Services ? Operational
Licensing and Activation Services ? Operational
Content Tools Operational
Weather Services Operational
Hyperlocal Weather Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Oct 18, 2025

No incidents reported today.

Oct 17, 2025

No incidents reported.

Oct 16, 2025

No incidents reported.

Oct 15, 2025
Resolved - We strongly recommend to our integrators to pass the below instructions to the affected end-users.

-In your Windows 11 session, go to "Start", type "update" and click on "Check for updates"
-Turn off automatic updates
-Select "Update history"
-scroll down and select "Uninstall updates"
-See if you can see KB5066835 in this list and select to uninstall it

After restarting your pc, you should now be able to log in again. If not, repeat the process with KB5065789 and try again.

Please remember that you have now turned off automatic updates! Follow info about KB5066835 online and as soon as you see there is a fix from Microsoft, update your pc and turn on automatic updates again!

Oct 15, 16:18 UTC
Update - We are continuing to investigate this issue.
Oct 15, 15:04 UTC
Investigating - We've confirmed a critical login issue affecting end-users attempting to sign in via TID (Trimble Identity) on desktop applications running Windows versions ending in 6899. We sincerely apologize for this unexpected disruption.

Crucial Advice: We are asking all integrators and customers (requiring announcements by our integrators) not to upgrade to the affected Windows versions at this time to prevent disruption with desktop app logins.

Oct 15, 15:03 UTC
Resolved - Between 4:43 AM EST and 9:30 AM EST, we experienced an issue that resulted in missing images for our Satellite Imagery service.

Our engineering team has identified the root cause and has fully resolved the issue. All services are now operating normally. We apologize for any inconvenience this may have caused.

Oct 15, 09:00 UTC
Oct 14, 2025

No incidents reported.

Oct 13, 2025

No incidents reported.

Oct 12, 2025

No incidents reported.

Oct 11, 2025

No incidents reported.

Oct 10, 2025

No incidents reported.

Oct 9, 2025

No incidents reported.

Oct 8, 2025

No incidents reported.

Oct 7, 2025

No incidents reported.

Oct 6, 2025

No incidents reported.

Oct 5, 2025

No incidents reported.

Oct 4, 2025

No incidents reported.